Data Protection

Hbaazi Privacy Policy — Your Data Is Our Responsibility

Find out exactly how your personal data is collected, stored, and secured at hbaazi — presented transparently in Bengali. We believe your privacy is a fundamental right.

Last Updated: 1 January 2026  |  Version: 2.5
SSL Encryption256-Bit Protection
Secure ServersEncrypted Storage
No Third-Party SharingSale Prohibited
Your ControlDelete Anytime
GDPR CompliantInternational Standards

1. What Information We Collect

Information We Collect From You

As a trusted online Sports Betting platform, hbaazi collects certain personal information necessary to deliver its services. We only collect what is strictly required to provide our services, ensure security, and fulfill legal obligations.

Data Type Example Requirements
Identity Information Name, date of birth, gender Mandatory
Contact Information Email, mobile number, address Mandatory
Identity Verification Data NID/Passport, Selfie Mandatory (KYC)
Financial Information Mobile Pay/Nagad number, transaction history For payments
Usage Information Betting history, login timestamps, IP address Automatic
Device Information Device model, OS, browser Optional

Our Commitment: hbaazi never collects or stores your bank password, PIN number, or full card number.

2. How We Collect Information

How We Collect Your Information

Hbaazi collects your information through several methods. You will be informed about each method in advance and will have the option to opt out if you choose.

Direct Collection

  • Registration Form: Information you provide when creating your account.
  • KYC Verification: Documents uploaded to verify your identity.
  • Payment Form: Information provided during deposits or withdrawals.
  • Support Chat: What you share with our customer support team, whether spoken or written.

Automatic Collection

  • Cookies & Tracking: To analyze your browsing behavior.
  • Log Files: Login timestamps, IP address, device information.
  • Betting History: A record of all your betting activity.

Limited information may be received from third-party sources (such as payment processors) solely for transaction verification purposes. This data is never used for marketing or any other purpose.

3. How We Use Your Information

How We Use Your Information

Hbaazi uses your information only for specific, legitimate purposes. Your data will never be used beyond those approved purposes.

  • Account Management: To create, verify, and manage your account.
  • Service Delivery: To keep betting, payments, and other services running smoothly.
  • Security: To detect and prevent fraud and to keep accounts secure.
  • Legal Compliance: To meet KYC, AML (anti-money laundering), and other legal compliance obligations.
  • Support: To resolve issues and provide customer support.
  • Improvement: To analyze usage patterns and improve the platform experience.
  • Contact: To notify you of important updates, security alerts, and bonus offers.

Marketing Emails: You can opt out of promotional emails or SMS at any time through your settings. However, important security and account-related messages cannot be disabled.

4. Data Retention & Security

Where Your Data Is Stored and How Long We Keep It

Hbaazi uses industry-standard security measures to keep your personal data safe. Our servers are always encrypted and undergo regular security audits.

Security Measures

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Encrypted Database: Stored data is kept in encrypted form.
  • Access Control: Only authorized personnel can access specific data.
  • Regular Audits: Third-party security experts conduct regular system audits.
  • Firewall & DDoS Protection: Our servers are protected against external attacks.

Data Retention Period

Your data is retained while your account is active. Even after account closure, certain information may be kept for up to 5 Years due to legal obligations. After that period, it is securely deleted.

In the event of a data breach, we will notify affected users within 72 hours and take immediate action.

5. Third Parties & Data Sharing

Who We Share Your Data With and Why

Hbaazi never sells your personal data. However, limited information may be shared with trusted partners where necessary to deliver our services:

  • Payment Processors: Mobile Pay, Nagad, Rocket — for transaction verification purposes only.
  • KYC Verification Provider: Licensed agencies for identity verification.
  • Law Enforcement Agencies: When required by a lawful order or for fraud investigation.
  • Cloud Service Provider: Secure data storage — fully encrypted.

Guarantee: Your data is never shared with any third party for marketing or advertising. Every partner is bound by our confidentiality agreement.

In the event of a business restructuring or acquisition, user data may be transferred to the new owner. Users will be notified in advance in such cases.

6. Cookie Policy

What Are Cookies and How We Use Them

Cookies are small data files stored in your browser. hbaazi uses cookies to enhance your experience and keep the platform running smoothly.

Cookie Types

  • Essential Cookies: Login sessions and security — these cannot be disabled.
  • Performance Cookies: Page load analysis and error detection.
  • Functional Cookies: Remembering your preferences and language settings.
  • Analytics Cookies: Site usage statistics — you can turn this off at any time.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

7. Your Rights

Your Rights Over Your Personal Data

Hbaazi believes every user should have full control over their own data. You can exercise the following rights at any time:

Right to Know

You can request access to see what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You can request deletion of your data unless we are required to retain it by law.

Right to Data Portability

You can request an export of your data in a readable format.

Right to Object to Processing

You can object to your data being used for marketing or non-essential purposes.

Right to Restriction

In certain circumstances, you can ask us to pause the processing of your data.

To exercise any of these rights support@hbaazi.clickto reach us by email. We will respond within 30 days.

8. Children's Privacy

Our Commitment to Minor Protection

Hbaazi is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

If we receive evidence that an account is being operated by a minor, that account will be suspended immediately and any collected data will be deleted.

If a parent or guardian believes their minor child is using hbaazi, please Help CenterContact us at.

9. Changes to the Privacy Policy

How You'll Be Notified of Policy Updates

Hbaazi may update this privacy policy from time to time. For any significant changes, we will notify you in advance:

  • A notification will be sent to your registered email.
  • A pop-up notice will appear when you log in to the platform.
  • The date of the latest update will be shown at the top of the page.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

10. Contact Us

We're Here for Any Privacy-Related Questions

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team. We are always ready to respond in Bengali.

Our live chat support is available 24/7, seven days a week. We take all privacy-related concerns seriously and work to resolve them as quickly as possible.

Your Privacy Our Priority

Key Features of hbaazi's Data Security

End-to-End Encryption

Every transaction and personal detail you share is protected by 256-bit SSL encryption — completely unreadable to anyone in transit.

Secure Data Storage

All data stored on our servers is encrypted. No unauthorized party can access this information.

No Sale of Data

Hbaazi never sells your personal data to third parties. Your data is used solely to provide our services.

Full User Control

You can view, correct, or request deletion of your data at any time.

International Standards

Our Privacy Policy follows international data protection standards in line with GDPR.

24/7 Bengali Support

For any privacy-related questions, our Bengali support team is always here to help.

Get Started Safely

Your Data Completely Secure — Join Now

Your privacy is fully protected at hbaazi. Register today and enjoy a safe betting experience.

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