Betting is entertainment — hbaazi is always here to make sure it never becomes a source of stress or problems. We believe responsible play is the truest form of winning.
A healthy balance between entertainment and reality
Responsible gaming means keeping betting a controlled, enjoyable form of entertainment — where you make conscious decisions, stay within a set budget, and keep a clear head after a loss. hbaazi believes every player should know their limits and stick to them.
Online betting is growing rapidly in Bangladesh — and so are the risks that come with it. Many people start out betting for fun, but over time it can begin to affect their daily lives in harmful ways. hbaazi is committed to reversing that trend and providing every user with a healthy, safe betting experience.
Responsible gaming is built on three core principles:
Keep in mind: Betting is never a source of income. It's entertainment. Only wager what you can comfortably afford to lose.
How seriously we take your protection
Hbaazi is more than just a betting platform — we're building a responsible community. Our responsible gaming policy is a core part of what we stand for.
We commit to:
Hbaazi follows international responsible gaming standards. Our support team is available in Bengali, seven days a week, around the clock.
Tools you can use to keep yourself protected
Hbaazi provides its users with several effective protection tools. They are completely free to use and can be activated at any time from your settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis.
Set a maximum total betting amount for a given time period.
Set how much time you spend on the platform each day or week.
Pause betting for a set period — anywhere from 24 hours to 6 weeks.
Fully deactivate your account for an extended break.
View a detailed breakdown of your full betting history and spending.
To use these features, log in to your account and Settings → Responsible Gaming Go to the section. For assistance, Help Centerto get in touch.
Signs that you may need help
We don't always notice when betting starts having a negative impact on our lives. Watch out for the following signs:
If you recognize any of the signs above in yourself, don't try to handle it alone — reach out for support. hbaazi's Help Center Always here for you.
Answer these questions honestly
Answer the questions below honestly to reflect on your betting habits. If you answer "Yes" to more than 3, please talk to us.
Have you ever spent more than your allocated betting budget?
After a loss, have you ever thought "just a few more bets and I'll win it back"?
Have you ever lied to family or friends about your betting?
Have you ever tried to stop betting but found you couldn't?
Do you feel irritable or restless when you can't bet?
Has betting caused you to neglect work, studies, or family responsibilities?
Have you ever used money set aside for essentials on betting?
This is a general awareness checklist, not a medical diagnosis. If you answered "yes" to three or more questions, please contact our Help Center Contact us.
How to temporarily or permanently close your account
If you feel like you need a break, hbaazi's self-exclusion feature is here for you. It's completely confidential and takes effect instantly.
Log in to your hbaazi account and go to the Profile menu.
Go to Settings → Responsible Gaming → Self-Exclusion.
Choose any duration — 6 months, 1 year, 3 years, or permanently.
Verify your identity to confirm the request. Your account will be deactivated immediately after.
If you need assistance, contact us directly at Help Center Contact us — we'll take care of it for you.
While self-exclusion is active, you will not be able to log in or place any bets. Once the period ends, you will need to submit a separate request to reactivate your account.
Keep Your Family Safe
Hbaazi strictly prohibits betting by anyone under the age of 18. Age verification is carried out at every registration, and suspicious accounts are investigated.
If there are children or teenagers in your household, take the following steps:
If you suspect a minor is using your account, immediately Help Center Let us know. We'll act quickly.
Responsible Gaming FAQs
Our Commitment
We're more than just a platform — we're committed to building a culture of responsible betting
Our system automatically detects unusual betting patterns and our support team will reach out if needed.
Our Bangla support team is available around the clock — reach out anytime you have a concern.
Account deactivated the moment you request it — no waiting, no questions asked.
See a clear breakdown of every bet you place — no hidden information, just a transparent picture.
Special guidelines for parents and strict age verification to protect minors.
Our responsible gaming policy is built on international best practices and updated regularly.
Betting at hbaazi means safe, transparent, and responsible entertainment. Join today and use our protection tools to enjoy a healthy betting experience.